Shipping policy

JKATCO Shipping Policy

Order processing

Orders are processed within 1-2 business days after payment is confirmed. Processing time is separate from shipping transit time. Any additional lead time for preorder or made-to-order items will be stated on the product page.

Shipping destinations and rates

We ship to the US. Shipping charges and available shipping methods are displayed at checkout before you complete your purchase.

Estimated delivery times

After your order ships, estimated delivery time is determined by the shipping option chosen. Delivery estimates are not guaranteed. Carrier delays, severe weather, holidays, and customs processing may affect delivery.

Tracking your order

When tracking is available for your shipment, we will provide the tracking information after your order ships. Please allow time for the carrier to update its tracking records.

Shipping address changes

Please check your shipping address before placing your order. If you need to correct your address, contact us promptly at Jkatcomforts@gmail.com with your order number. Changes may not be possible after an order has shipped.

Delayed, missing, or damaged orders

If your order is delayed, appears to be missing, or arrives damaged, contact us at Jkatcomforts@gmail.com with your order number and relevant details. For damaged items, please include photos of the item and packaging so we can help resolve the issue.